Q1: Would you please give some information on shipping mode and charges?

A: Normally we send through couriers like DHL, FEDEX, UPS, TNT etc., or post upon request from clients.

Q2: Do you hold standard quality certificates such as ISO 9001, ISO 13485, and CE approvals?

A: Yes, our production operations and product quality are compliant with international standards, holding ISO 9001, ISO 13485, and CE approvals.

Q3: What is the minimum order that we can place? Do you provide free samples?

A: We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning to test our products in the market. We can offer free samples, but we do not pay the cost of freight.

Q4: Can I buy products not shown but similar to your catalogue?

A: Of course you can, just send us pictures or samples. Please note this may take a little longer for delivery.

Q5: What product categories do you primary offer?

A: We focus on development, manufacturing, and sales of orthopedic trauma, spine, and bone joint implants and devices.

Q6: What material is used for the surgical anchors listed in the product description?

A: The anchors are manufactured using medical-grade Titanium, offering high strength and bio-compatibility for orthopedic implants.